Accelerating the future of patient logistics
VectorCare simplifies patient logistics — from transportation to home health and DME management — reducing delays, lowering costs, and improving patient outcomes, all within a single platform.
Trusted by 2,500+ facilities
VectorCare is the trusted platform for thousands of healthcare providers worldwide.
Operational efficiency made simple
Book and manage rides in less than 3 minutes, saving valuable time for care teams.
Say goodbye to phone calls
Real-time messaging keeps care teams synced, ensuring timely updates and coordination.
Free up time and beds: Cut scheduling by 90%
For a large hospital with 250 beds and 25 daily transports, traditional scheduling methods take approximately 4,714 hours per year — each transport consuming 31 minutes on average. With VectorCare, this process takes less than 3 minutes, reducing the total time spent to just 456 hours annually.
By cutting scheduling time by over 90%, VectorCare helps hospitals save over $500,000 annually in labor and bed costs, allowing your team to focus on delivering better patient care.
From transport to home care
VectorCare optimizes patient logistics by connecting healthcare providers with essential services for efficient coordination, from transport to home care.
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Comprehensive patient logistics for every sector
Providers
Healthcare providers, from hospitals to home health agencies, rely on VectorCare to streamline patient transportation, manage Durable Medical Equipment (DME) delivery, and coordinate home health services. Our platform reduces administrative burden, ensuring seamless patient care from discharge to recovery.
Payers
Payers benefit from VectorCare’s transparent logistics management, removing brokers and improving cost efficiency while ensuring patients receive timely transport, home care, and essential medical equipment. Our real-time data helps track services and optimize reimbursements for improved cost control.
State and County
State and county health departments use VectorCare to manage public health transportation, coordinate patient logistics during emergencies, and streamline access to care services for vulnerable populations. Our platform offers scalability to meet the needs of entire communities.
Ambulance
Ambulance providers use VectorCare to efficiently manage non-emergency medical transportation received from Providers and Payers. Our platform integrates with Computer-Aided Dispatch (CAD) systems, optimizing resource allocation and reducing response times.
Fire and EMS
Fire departments and EMS teams benefit from VectorCare’s patient logistics tools, improving coordination for Mobile Integrated Health (MIH) services, non-emergency transports, and post-incident rehabilitation, ensuring they are always ready for the next call.
NEMT Providers
NEMT (Non-Emergency Medical Transportation) providers can optimize routes, manage ride scheduling, and improve customer satisfaction with VectorCare’s comprehensive platform, ensuring patients receive reliable, on-time transport to healthcare appointments.
Military
The military can rely on VectorCare to manage patient transportation and logistics for both active-duty personnel and veterans, ensuring timely access to medical care and services across multiple locations, including remote deployments.
Home Health
Home health providers use VectorCare to coordinate patient care post-discharge, ensuring seamless transitions from hospital to home with reliable transportation and scheduling of home care visits and services.
DME Providers
DME (Durable Medical Equipment ) providers leverage VectorCare to ensure timely delivery and setup of medical equipment at patients’ homes, improving patient satisfaction and compliance with healthcare plans.
VectorCare Hub is a no-code platform that empowers healthcare providers to design and manage workflows for any patient service. It streamlines scheduling, creates patient-centered protocols, and enables secure messaging among care teams. With features like PCS form signatures and real-time collaboration, VectorCare Hub enhances care coordination from start to finish.
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VectorCare Trust provides tools to build and manage a compliant network of contracted vendors for seamless marketplace participation. It streamlines onboarding, manages credentialing, tracks compliance, and enforces policies to ensure vendors meet standards and operate within defined service zones and bidding rules.
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VectorCare Pay simplifies payments and invoicing for patient and medical center rides. With custom invoicing, ACH and credit card options, and notifications via email, text, and in-app, it streamlines payment collection for faster transactions. Powered by Stripe for secure processing.
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VectorCare Insights is a cloud-based, machine learning-powered BI service offering actionable insights and intuitive dashboards. It enables teams to build and share custom dashboards, leverage machine learning for resource planning, create insights using natural language, upload data from any source, and track performance metrics efficiently.
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ADI (Automated Dispatching Intelligence) automates dispatch tasks, reducing the need for manual intervention. It improves efficiency, reduces admin work, and allows caregivers to focus more on patient care.
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AI agents optimizing patient logistics for all
VectorCare is building the next generation of AI agents to transform patient logistics. These intelligent agents seamlessly manage tasks from scheduling a transport to negotiating best times and price, resource management and simplifying billing. Working in the background, our AI agents make every step of the care journey faster, more reliable, and easier to manage, benefiting both providers and patients alike.
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Connect
VectorCare Connect offers seamless integrations to enhance operational efficiency across your healthcare operations. With support for third-party, EHR, CAD, and billing integrations, VectorCare Connect unifies systems to enhance workflows, reduce manual work, and improve coordination across all parts of the business.
What our customers tell us...
From optimized scheduling to improved communication, healthcare providers across the nation trust VectorCare to transform their patient logistics.
"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly and focused on helping their clients achieve their goals."
"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare’s reporting capabilities."
“We can obtain calls instantly without having customer service reps go through data point by point.”
"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."
"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"
90%
Efficiency improvement in scheduling patient logistics.
$247K
Bed throughput saving in a small hospital with less than 250 beds.
3mins
That's all it takes to schedule and find transport.
