How VectorCare Is Positioned to Lead the Patient Logistics Market
The global patient transport services market is set to reach $117.1 billion by 2032.
It can take nurses anywhere from 30 to 60 minutes to manually schedule a transportation request. VectorCare can cut that time to less than three minutes.
In 2022, a healthcare provider in California reduced the average time required to arrange transportation from 45 minutes to 4.5 minutes per request with VectorCare.
The global patient transport services market is set to reach $117.1 billion by 2032, according to research by Future Market Insights1. This significant forecasted growth is attributed to factors such as the increasing prevalence of chronic diseases, a rise in trauma-related cases, and a growing elderly population, all of which drive demand for patient logistics services. Additionally, advancements in medical transportation infrastructure and services are contributing to this upward trend.
As healthcare systems seek more efficient ways to manage patient discharges and internal transfers, a patient logistics platform like VectorCare is uniquely positioned to lead with a technology-forward approach, reducing the administrative burden, automating workflows, and optimizing resources.
Reducing the Administrative Burden
A major challenge in managing patient transport lies in the time-consuming process of scheduling rides and coordinating discharges, which places a significant burden on nurses and case managers. In examining this issue, we evaluated transport requests within a major US healthcare provider and found it was taking nurses anywhere from 30 to 60 minutes to manually schedule a request. In a large hospital with approximately 265 beds, patient transports can be a significant operational component. For instance, institutions like the Hospital of the University of Pennsylvania report completing an average of 575 patient transports daily2, totaling around 210,000 annually. Given that case managers typically earn anywhere from $50 per hour3, depending on experience and location, dedicating their time to managing these logistics can become a costly investment.
Orange County Health Care Agency (OC HCA) was able to reduce the average time required to arrange transportation from 45 minutes to 4.5 minutes per request4 by implementing VectorCare’s platform, resulting in a 10X reduction in time spent per request.
Through intuitive automation, VectorCare's platform can cut down the scheduling time to less than three minutes, enabling nurses and case managers to focus on patient care rather than administrative tasks. This rapid coordination helps hospitals discharge patients faster, freeing up beds and reducing the financial impact of extended stays. With the average cost of a hospital bed being anywhere from $2,383 per in-patient day, according to data from the Kaiser Family Foundation5, these efficiencies translate into significant material savings, and allow the hospital staff to return their focus where it matters – the patients.
Building AI Solutions for Enhanced Care
VectorCare excels at being agile, customizable, and data-driven. These attributes are being channeled into the development of a robust AI solution to manage and automate various aspects of the patient journey. This includes automating key processes, ensuring patients receive the right level of care at the right time, and improving the efficiency of billing workflows. By leveraging AI to optimize these areas, VectorCare continues to help hospitals provide timely, accurate care and reduce the operational strain on healthcare providers.
Real-Time Visibility for Better Decision-Making
In a hospital setting, having access to accurate real-time data is crucial for effective patient management. VectorCare provides medical centers with a comprehensive view of transport status, allowing staff to monitor rides, anticipate delays, and make informed decisions about resource allocation. This level of visibility ensures that patients are moved efficiently within the facility, helping to maintain smooth operations.
The platform’s real-time tracking feature, for instance, allows staff to monitor incoming transports and adjust workflows accordingly, ensuring that resources like beds and equipment are available when needed. This streamlines throughput, helps avoid bottlenecks in patient flow, and supports better coordination among different departments.
Seamless Integration and Compliance Assurance
VectorCare's platform is designed to integrate seamlessly with existing Electronic Health Record (EHR) systems, such as Allscripts, Cerner, and Epic, through industry-standard protocols like FHIR. In addition to integration capabilities, VectorCare prioritizes compliance with healthcare regulations and patient safety. The platform offers healthcare organizations robust tools to manage, track, and request credentials, ensuring that all transportation providers meet required legal and safety standards.
Through automated credential verification and expiry tracking, VectorCare maintains compliance and mitigates liability risks, providing peace of mind for both patients and providers. By uniting seamless integration with stringent compliance measures, VectorCare enables healthcare facilities to optimize their operations without compromising on safety or regulatory adherence.
Positioned for Long-Term Growth
With the patient transport services market expected to expand significantly in the coming years, VectorCare is not only keeping pace with industry trends but is actively shaping the future of patient logistics. The laser focus on reducing administrative burdens, enhancing in-hospital coordination, and building advanced AI capabilities, while automating workflows and providing real-time insights means VectorCare is setting new standards for efficiency and patient care. As hospitals and healthcare providers seek more integrated, technology-driven solutions to meet the growing demands of patient care, VectorCare is well-positioned to drive growth and innovation.
Read the company’s forecast in more detail in VectorCare’s 2025 CEO Letter.
1. Patient Transport Services Market Outlook (2022 to 2032) by Future Market Insights, June 2022. https://www.futuremarketinsights.com/reports/patient-transport-services-market
2. "Things You May Not Know About Patient Transport … But Should", Penn Medicine News, May 2021. https://www.pennmedicine.org/news/internal-newsletters/hupdate/2021/may/things-you-may-not-know-about-patient-transport-but-should
3. Medical Case Manager Salary in Los Angeles, California by Salary.com https://www.salary.com/research/salary/listing/medical-case-manager-salary/los-angeles-ca
4. "Orange County Health Care Agency Selects VectorCare Hub to Modernize Non-Emergency Medical Transport Ambulance Services", February 2022. https://www.prnewswire.com/news-releases/orange-county-health-care-agency-selects-vectorcare-hub-to-modernize-non-emergency-medical-transport-ambulance-services-301475675.html
5. Hospital Adjusted Expenses per Inpatient Day by Ownership, 2022. https://www.kff.org/health-costs/state-indicator/expenses-per-inpatient-day-by-ownership/?currentTimeframe=0&sortModel=%7B%22colId%22:%22Location%22,%22sort%22:%22asc%22%7D
