Air Ambulance Marketplace

What it does

Air Ambulance Marketplace connects hospitals to a nationwide network of air transport providers through a single SMART on FHIR interface inside Epic. When a patient needs air transport, the care team submits one request. The marketplace routes it to qualified providers based on aircraft type, crew capability, location, and availability. Providers respond with quotes and ETAs. The care team picks the best option and confirms.

Multi-provider competition, not single-provider dependency

Most hospitals have contracts with one or two air ambulance companies. When those providers are unavailable or out of range, staff fall back to phone trees and fax machines. Air Ambulance Marketplace eliminates that bottleneck by opening every request to a network of competing providers. More options means faster response times and better pricing.

Clinical matching built in

The app reads patient acuity, weight, isolation status, ventilator requirements, and IV drip details from the EHR. It matches these clinical needs against provider capabilities so the dispatched aircraft always has the right crew configuration and equipment. No more calling to ask if they can handle a ventilated bariatric patient.

Full transport lifecycle tracking

From request submission through aircraft dispatch, wheels-up, in-flight updates, and patient handoff at the receiving facility. The care team sees every status change in real time without leaving the patient chart.

Cost transparency before commitment

Providers submit quotes before the hospital commits. The care team sees estimated costs alongside clinical capability and response time, so they can make informed decisions that balance urgency with budget.