Automate patient logistics. Reduce LOS. End the phone tag.
VectorCare is your hospital's single platform for managing all non-emergency patient logistics – from transport to home health – powered by A.D.I. (Automated Dispatching Intelligence) and fully integrated into your EHR.
Why it matters
Every delayed discharge increases costs and strains care teams. Manual calls, scattered vendors, and slow workflows all contribute to patient bottlenecks — the same friction that gets in the way of improving hospital throughput.
- A centralized logistics platform for transport, home health, SNFs, and more
- Seamless EHR integrations that meet staff inside their workflow
- Automated Dispatch Intelligence (A.D.I.) to eliminate repetitive scheduling tasks
- A network of credentialed providers across all service levels
- Real-time visibility into request status and provider performance
Key capabilities for hospitals & health systems
- Schedule interfacility transfers (IFTs), discharges, and repatriation rides in one platform
- Streamline Transfer Center workflows at scale with automated dispatch
- Connect instantly with credentialed ambulance partners in your region
- Book transport for inpatient & outpatient services like dialysis, chemo, or follow-up care
- Ensure insurance-compliant, credentialed NEMT vendors
- Use for low-acuity outpatient rides to the pharmacy, dialysis, or check-ups
- Discharge patients home via rideshare in minutes
- Coordinate workforce logistics for home health and care teams
- AI selects the right ride at the right price
- Schedule trusted providers at the point of discharge
- Match service levels based on care plans and provider availability
- Search for real-time bed availability
- Reduce patient wait times for post-acute placement
- Eliminate repetitive tasks by automating scheduling logic
- Trigger workflows based on custom rules and medical protocols
- Automatically broadcast to providers, track responses, and reassign tasks if providers decline or are unavailable
- Free up case managers to focus on patient care, not coordination
- Embed logistics tools directly into your hospital's EHR
- Schedule transport, home health, and SNF requests without switching systems
- Reduce time on task and eliminate duplicate entry
- Schedule and track post-discharge DME deliveries
- Match DME needs to credentialed vendors automatically
- Maintain visibility into vendor performance and fulfillment timing
Coordinating patient logistics at every care transition
- Coordinate transport and home health in one workflow
- Manage interfacility transfers (IFTs) across multiple facilities with automated dispatch logic
- Schedule outpatient rides through Lyft, Uber, or NEMT using built-in policy controls
- Combine SNF bed search with discharge planning and ride scheduling
Proven ROI for hospitals & health systems
Shorter length of stay
Accelerate discharges by automating handoffs – getting patients to the right care faster and reducing unnecessary hospital days.
Less admin, fewer calls
Eliminate back-and-forth calls and manual coordination with auto-scheduling driven by policy, provider availability, and live EHR data.
Unified patient logistics
Coordinate all post-acute services – transport, SNF, and home health – from a single view, breaking down silos and gaining full visibility into every step of the discharge process.
Better utilization of hospital resources
A.D.I. routes each request to the appropriate service level – avoiding ambulance overuse, misrouted requests, and unnecessary costs.