Lyft

Schedule Lyft rides in seconds without ever leaving your EHR

Lyft is the first – and only – sedan car service provider that integrates with Epic through SMART on FHIR. So case managers never have to leave your EHR to book transportation again.

Key features:

1. Access Lyft’s Nationwide Network in Epic

Tap into Lyft’s entire sedan network in seconds right inside your EHR. Coverage is consistent coast to coast, so you can get your patients anywhere they need to go.

2. Book Lyft Rides Inside Epic in 60 Seconds

Schedule Lyft rides in seconds inside Epic. Patient information automatically populates through secure FHIR APIs – no phone, no fax, and manual data entry required.

3. Track Patient Rides in Real Time Inside Epic

Monitor ride status, driver arrival, and trip completion directly in the patient chart. Every status update flows back into Epic automatically so your team always knows where patients are.

Benefits of using Lyft:

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1. Book Patients Lyft Rides Home at Discharge

Eliminate discharge delays by scheduling Lyft rides while completing discharge paperwork. Real-time tracking ensures vehicles arrive exactly when patients are ready, reducing wait times and improving bed turnover.

2. Schedule Reliable Rides for Doctor’s Appointments

Reduce no-shows and improve access to care by scheduling Lyft rides for patients' upcoming appointments. Automated reminders and reliable service ensure patients arrive on time for critical follow-up care.

3. Automate Recurring Dialysis Transportation

Set up standing transportation orders for chronic care patients receiving regular dialysis treatment. VectorCare handles recurring scheduling, confirmations, and tracking – reducing administrative burden and improving outcomes.

4. Coordinate Care Team Transport to Patient Homes

Enable home health nurses, social workers, and care coordinators to quickly schedule Lyft rides for patient home visits. Simplify logistics coordination and increase the number of patients your team can see daily.